Department of Community and Family Services

The mission of the Department is to provide temporary assistance to sustain low income and disabled persons, and to protect and support individuals in achieving the greatest degree of independence.

10 Ways We Can Help You

  1. Temporary Assistance including emergency aid 845-486-3190
  2. Children's Services Preventive & Protective 845-486-3080
  3. Child Support Programs 888-208-4485
  4. Youth Services 845-486-3024
  5. Day Care Assistance 845-486-3190
  6. HEAP (Home Energy Assistance Program) Assistance with Heating Costs 845-486-3249
  7. Supplemental Nutrition Assistance Program (SNAP) Food Assistance (aka Food Stamp) 845-486-3250
  8. Medicaid 845-486-3340 nystateofhealth.ny.gov or 855-355-5777
  9. Adult Protective Services 845-486-3300
  10. Emergency Housing 845-486-3300

DCFS Public Forum Oct 2nd

Seeking input on Children & Family Services Plan Public Forum on Oct 2nd. Find out more and to submit your comments here.

Sabrina Jaar Marzouka, JD, MPH Commissioner Photo

Sabrina Jaar Marzouka, JD, MPH

Contact

Important Notices

New York State ERAP Applications Are No Longer Being Accepted

Please beware of fraudulent websites claiming to collect ERAP information on behalf of New York State.

If you need to access your ERAP account, only use the official New York State ERAP Portal. Please exercise caution and avoid sharing personal information on unauthorized websites.

Do you need help paying for overdue water and wastewater bills?

Low Income Household Water Assistance Program (LIHWAP) can help.
For more information, visit https://otda.ny.gov/LIHWAP

Affordable Connectivity Program (ACP)

Low-income families and individuals may be eligible for the Affordable Connectivity Program (ACP) that provides monthly discounts for broadband service, and a one-time discount for a computer/tablet. Consumers need to enroll in the ACP with a participating provider that offers connected devices (Note: not all internet companies offer device discounts). For more info check out: ACPBenefit.org.

Need to pay Child Support, Medicaid Spenddown, Assistance Repayments, or Temporary Housing Share?

No need to travel to our office, pay 24/7 with a credit card. Click MAKE A PAYMENT for this option.

NYDocSubmit

From the comfort of your home use NYDocSubmit, a mobile application that allows applicants and recipients to take pictures of their documents and submit them to our office using their Apple iOS or Android device. The app is free and available for download on Google Play™ or Apple App Store™. NYDocSubmit (Frequently Asked Questions)